Business Resource Center

Introducing Online Pre-Ordering for your marijuana dispensary or delivery service

Where's Weed is happy to introduce a new business feature, called Online Pre-Ordering. With this, customers can now place pre-orders directly from your business profile. This seamless process will increase efficiency, while saving you and your customers time.

Where's Weed does NOT handle any money, facilitate any transaction or provide customer verification for legal reasons. We strictly allow users to submit their intentions to a business on our website and facilitate communication during the initial process.

How it Works

  • Step 1

    Users visit your profile and add the products they wish to purchase to their cart. Users can select various quantities, as well as products from your medical, recreational and retail menu.

  • Step 2

    Once the user is ready to complete their order, they will proceed to their cart for the checkout process. From here, users will be prompted to complete their online verification, include legal name, date of birth, drivers license number and medical card if applicable.

  • Step 3

    Once the order has been placed, both the user and the business will be notified. As the business owner, you will the option to accept or deny each order after carefully reviewing the order details and the applicant's credentials.

    Upon approval, you can mark the order as being processed or delivered.

  • Step 4

    Once the order is ready, you as the business owner can notify the customer with the click of a button. Notifications can be sent via text message, email or app notifications.

  • Step 5

    Once the order has been completed, the owner can verify the order and archive it for record keeping, or delete it immediately. Additionally, your customers will also be kindly asked to leave a review for your quality service.


How do I get started?

Currently Online Pre-Ordering is in private beta testing. To apply for early access, please submit your business.

Once beta access has been granted, you will be notified that online pre-ordering is available for your listing. By default, all products will be available for online pre-ordering. To disable this for certain products, simply check the box next to each product, click "Edit", then mark the products as "Unavailable" for Online Pre-Ordering.


Frequently Asked Questions

  • How much does this service cost?

    This service is included with all business listings.

  • Are you actually processing transactions?

    Where's Weed does not facilitate any transactions what-so-ever between businesses and their customers. This is a pre-ordering tool only.

  • How secure is the system?

    Where's weed takes privacy and security very seriously. All orders, and browsing in general, are handled through a 256-bit encrypted SSL connection. Our systems are constantly monitored for uptime and are hardened to ensure smooth, protected browsing. We do extensive penetration testing to guarantee accurate, secured data and peace of mind.

  • How do I view my orders?

    Once an order has been placed, you will be notified via email, text message or app notification (your preference). As you can expect, it is important to respond to pre-orders in a timely manner.

  • How can I verify my customers?

    Before placing a pre-order, customers are required to complete a verification form. This form contains their legal name, phone, date of birth, drivers license number and medical card if applicable.

  • It is the business owner's responsibility to verify this information with the customers identification at the time of pickup/delivery.

  • How is the customer notified?

    Customers will be notified by email, SMS text message or app notification. Communication is critical to a successful pre-order. Therefore, it is advised to relay as much as possible to the customer through the pre-order "Notes" section.

  • What happens if I need to cancel an order?

    As a business owner, you may cancel an order at any time. When doing so, it is advised that you specify a cancellation reason in the "Notes" section.

  • Can users order from their mobile phones?

    Yes, Online Pre-Ordering is available on handheld devices via our mobile website or mobile application.

  • How are taxes implemented?

    Taxes are left up to the business owner to determine. By default, taxes are "included" in the product price. To add a tax rate, simply visit the "Edit" page of your profile and enter in a tax percentage to be applied to all orders.


Have a question or comment? Contact Us.


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